NHS England has written to GP practices to inform them that 160,000 patient records were mistakenly archived rather than transferred to surgeries, in the latest error from the Primary Care Support England programme, delivered by Capita.
NHS England and Capita misunderstood the risks in outsourcing primary care support services resulting in services that were a long way below an acceptable standard.
Unite is calling on the Ministry of Defence to halt the privatisation of its firefighters and defence workers after Capita, one of the two bidders for the contract, issued a profit warning.