With the deadline for action on its super complaint having passed, Citizens Advice is concerned that regulators have not done enough and customers are still being penalised.
Citizens Advice says regulators have allowed water, energy, broadband and telephone networks to overcharge customers by £24.1 billion over the past fifteen years.
The New Economics Foundation has welcomed a report from an international group of central banks and regulators, but says more urgent action must be taken.
Greater clarity on the process for reporting misconduct that is appropriate for law firms of all sizes is essential to ensuring that serious cases are dealt with quickly,says the Law Society of England and Wales.