NHS England and Capita misunderstood the risks in outsourcing primary care support services resulting in services that were a long way below an acceptable standard.
New TUC analysis shows that private companies running public services are handing out more and more cash to shareholders, despite profits falling in most cases.
Unite is calling on the Ministry of Defence to halt the privatisation of its firefighters and defence workers after Capita, one of the two bidders for the contract, issued a profit warning.