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regulators

March 18, 2020

Debt charity finds few of its clients can build long term resilience

StepChange finds that three in four of those it helps are making progress after 15 months, but few have been able to build financial resilience.
June 20, 2019

Systematic scam of loyalty penalty continues, says Citizens Advice

With the deadline for action on its super complaint having passed, Citizens Advice is concerned that regulators have not done enough and customers are still being penalised.
May 31, 2019

Utilities customers overcharged by £24.1 billion due to regulator error, says Citizens Advice

Citizens Advice says regulators have allowed water, energy, broadband and telephone networks to overcharge customers by £24.1 billion over the past fifteen years.
May 20, 2019

Mozambique campaigners visit London to hold banks to account for loans scandal

The loans have caused an economic crisis in Mozambique with rising prices for basic necessities and falling government spending.
April 18, 2019

Call for central banks to step up to the urgency of climate change

The New Economics Foundation has welcomed a report from an international group of central banks and regulators, but says more urgent action must be taken.
March 3, 2019

People with mental health conditions 'paying more for essential services'

People with a mental health condition can pay between £1,100 to £1,550 a year more for essential services, new research from Citizens Advice shows.
October 9, 2018

Law Society responds to consultation on reporting misconduct concerns

Greater clarity on the process for reporting misconduct that is appropriate for law firms of all sizes is essential to ensuring that serious cases are dealt with quickly,says the Law Society of England and Wales.
September 25, 2018

‘Time of use’ energy tariff lessons must be learned, says CAB

The smart meter rollout means new 'time of use tariffs' will emerge.